• checkmarkWebshop reviewed with 4.9/5
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  • Rated 4.9/5
  • Showroom & Showground
  • Delivery from stock

Webshop reviewed with 4.9/5

Showroom & Showground

Delivery from stock

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Privacy policy

Why this privacy statement?

We process your personal data for the purpose of providing our services. We attach great importance to your privacy and will therefore handle these personal data confidentially and with care. Personal data is processed in accordance with the statutory provisions as set out in the Data Protection Act and the General Data Protection Regulation. In this privacy statement, we would like to inform you about this.

Applicability of privacy statement

This privacy statement informs about the processing of personal data by or on behalf of Bamboo Import Europe BV and only relates to the use of personal data of its customers and website visitors.

We reserve the right to amend this Privacy and Cookie Statement. The most recent version of this Privacy and Cookie Statement will always be posted on our website

Identity Bamboo Import Europe BV

Bamboo Import Europe BV is the data controller in the meaning of the General Data Protection Regulation.

Bamboo Import Europe BV is registered with the Chamber of Commerce under number 65249763. Bamboo Import Europe BV has its registered office and principal place of business at Biesland 28, 1948 RJ Beverwijk, and can be contacted via e-mail at info@bambooimport.com.

How do we collect personal data?

Bamboo Import Europe BV may receive information from you in the following ways:

  • Directly from you: for example, by entering into a contract with us, if you contact us by e-mail, telephone or in writing, or by subscribing to our newsletter.
  • Via our own website: for, among other things, the performance, improvement and registration of our services, we collect various data via our website, including through the use of cookies.
  • Via third parties: We may use the services of third parties. These third parties then act on behalf of Bamboo Import Europe BV. This privacy statement also applies to data collected via these third parties when they act as a processor for Bamboo Import Europe BV. We are not responsible for any data collection that is not commissioned by Bamboo Import Europe BV. Please refer to the privacy policies of these third parties.

What personal data do we collect?

Bamboo Import Europe BV may process personal data about you, because you use the services of Bamboo Import Europe BV and/or because you provide this information yourself when completing a contact form on the website. Bamboo Import Europe BV may process the following personal data:

  • Contact and account data - such as name, address, telephone number, e-mail address and login data provided by you.
  • Payment and invoice data - if you enter into a contract with us, we need your bank details for financial processing.
  • Website data - such as IP address, traffic and location data and information on the use of our website(s).

For what purposes do we collect your personal data?

Bamboo Import Europe BV uses the personal data obtained primarily for the purpose of implementing the agreement entered into with the customer in the context of invoicing and for internal administration. More specifically, we ask you to share your personal data with us for the following purposes:

  • For the purpose of entering into, maintaining and improving the contractual relationship with its (potential) customers, or for the purpose of improving its services and products.
  • For the application and execution of legal obligations.

Bamboo Import Europe BV may send newsletters by e-mail. If you no longer wish to receive a newsletter, you can use the unsubscribe link at the bottom of the newsletter.

Personal data will not be used for purposes other than those described above.

With whom do we share your personal data?

Bamboo Import Europe BV may share your personal data with Bamboo Import Europe BV affiliated companies, its principals, subcontractors (such as processors) who provide services or perform services on our behalf, suppliers, government authorities, and other business associates.

Bamboo Import Europe BV may be required to share your data in order to comply with Bamboo Import Europe BV's legal obligation, and/or in response to requests from public authorities.

Bamboo Import Europe BV has put the necessary organisational and contractual measures in place to ensure that personal data is processed and protected in line with European and Dutch legislation.

What cookies do we use?

Our website uses cookies, which are used to store technical information. Cookies are small information files that a website leaves on your device, which track your activities within our website. This concerns for example:

  • The visitor's IP address;
  • the date and time of the visit;
  • The URL of the referring site (the site from which the visitor comes);
  • The pages visited on our website;
  • information on the browser used (type and version, operating system, etc.).

Technical information and cookies are used by us to facilitate your visit to the website and optimise the website's performance and user experience. Cookies can be placed by Bamboo Import Europe BV itself as well as by other parties with whom Bamboo Import Europe BV works. Below is an overview of types of cookies that are placed through the Bamboo Import Europe BV website:

Functional Cookies

Bamboo Import Europe BV places cookies that are necessary for the website to function properly and provide a requested service. These cookies are used to store certain user and preference settings, to save any login details and to optimise the user experience on the website.

Analytical cookies

Bamboo Import Europe BV uses analytical cookies, such as those from Google Analytics, to collect information about the use of the website. This includes the number of website visitors, pages visited and length of their stay. The collected data is used to improve the service and to optimise the content of the website according to the wishes and needs of the users.

For the use of Google Analytics, Bamboo Import Europe BV has signed a processing agreement with Google. This agreement ensures that Google Analytics' cookies are set in the most privacy-friendly manner possible. Bamboo Import Europe BV has not given Google permission to use the information obtained through Bamboo Import Europe BV for other Google services.

Tracking or advertising cookies

Tracking cookies are cookies that collect data about the (internet) behaviour of the user of the website. These tracking cookies are used to enable the user to make optimal use of our website. For example, these cookies are used to record information about the visit so that relevant information can be used on a subsequent visit for the convenience of the user, for example by already filling in forms or offering advertisements that match the (search) profile of the user.

Disable cookies

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.

Social media

On our website you can share information via social media, using the available social media buttons. Through these buttons, the relevant social media may place cookies. We have no influence on the use by those parties. They are responsible for the use and provision of data obtained in this way. This use is subject to the privacy policy and the general conditions of the social media concerned.

How long do we keep your data?

Bamboo Import Europe BV shall not retain your data any longer than necessary for the execution of the agreement and in any case not longer than 2 years after the termination of the agreement, unless this is necessary for compliance with a legal retention obligation.

Your privacy rights

You have the following rights in respect of the processing of your personal data by Bamboo Import Europe BV:

  • the right to request whether we process your personal data and if so, the right to access your personal data and to receive information about the processing of your personal data;
  • the right to rectification of your personal data if these are incorrect or incomplete;
  • the right to have your personal data deleted (‘right to be forgotten’);
  • the right to object to the processing of your personal data or to limit the processing of your personal data;
  • the right to withdraw your consent for the processing of your personal data, if the processing is based on your consent;
  • the right to receive or surrender your personal data to a third party appointed by you in a structured, customary and machine-readable form (‘right to data portability’).

Bamboo Import Europe BV does not use automated decision-making within the meaning of Art. 22 AVG.

To exercise your rights, you can contact Bamboo Import Europe BV via info@bambooimport.com or via the contact information provided at the top of this Privacy and Cookie Statement.

In order to prevent that we disclose information to the wrong person, Bamboo Import Europe BV can ask you for additional information to verify your identity. In principle, Bamboo Import Europe BV will inform you whether Bamboo Import Europe BV can comply with your request, within one month after receipt. In specific cases, for example when it concerns a complex request, this term may be extended by two months. Bamboo Import Europe BV will inform you of such an extension within one month after receiving your request. On the basis of the applicable privacy legislation, Bamboo Import Europe BV can refuse your request under certain circumstances. If this is the case, Bamboo Import Europe BV will explain to you why. You can find more information about your privacy rights on the website of the Personal Data Authority

 

How do we secure your personal data?

Bamboo Import Europe BV takes the protection of personal data very seriously and takes appropriate physical, administrative, organisational and technical measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes.

If you still feel that your data is not secure, or there is evidence of misuse, or if you need more information about the security of your personal data, please contact Bamboo Import Europe BV at info@bambooimport.com.

Amendments

We may change our privacy policy. We will adjust our privacy policy in this privacy statement. We therefore recommend that you regularly check our current privacy statement for any changes.

Questions, comments, complaints

If you have any questions, comments or complaints about Bamboo Import Europe B.V.'s processing of your personal data, please feel free to contact us at: info@bambooimport.com.If you have a complaint, we will be happy to work together to find a solution. If this does not lead to the desired result, you will have the right to file a complaint with the competent supervisory authority. In the Netherlands, this is the Personal Data Authority. If you live or work in another country of the European Union, you can file a complaint with the supervisory authority of that country.

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